Please ensure that the packaging is properly intact before signing on the receiving invoice.
When the postal clerk delivers your order, please check the goods before signing for it. If the goods damaged during transport, please do not sign. just take a photo of the damaged goods to us,we will reship once at our expense.then we'll lodge a claim against the express company.
Customer is responsible for providing the correct shipping address.
Customer is responsible for any international taxes or duties to be paid.
We ship packages as a “Gift” with low value so most countries don’t charge any import taxes.
All shipments are shipped directly from our warehouse in Hong Kong.
You will receive the tracking information via email and SMS.
It could take up to 5 days for the courier to update their website with tracking details for your shipment.
Depending on the country, the package might be delayed for customs clearance.